Terms & Conditions
GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE OF WEBSITE
This document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder as applicable and as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms & Conditions govern Your use of the brand website AXE (the "Website"), operated by LACONIC ENTERPRISE PRIVATE LIMITED ("Company" / "we" / "our"), a company duly incorporated under the provisions of the Companies Act, with its registered office located at:
403, ISANPUR, NR BATA GODOWN, B/H BALAJI ESTATE, Ahmedabad, Gujarat
By accessing or using the Website, You agree to be bound by the Terms & Conditions set forth herein. If you do not agree to these terms, please discontinue the use of the Website immediately.
For the purpose of this document:
- "User" / "Users" / "You" / "Your" shall mean any person/persons and/or legal entity(ies) who visit(s), uses, deals with and/or transacts with the Company in any way through the Website.
- "AXE" refers to the brand name under which the Company operates its retail and online business.
1. Which sites does this policy relate to?
These Terms & Conditions apply to this website AXE (https://axedenim.com). These terms govern your access to and use of our website, including any content, functionality, and services offered.
2. Use of Website
This Website is intended solely for personal, non-commercial use. By accessing or transacting through this website, you agree to these Terms & Conditions as well as all associated policies, including but not limited to our Privacy Policy and Cookie Policy. We reserve the right to restrict or terminate access to the website at any time without notice for conduct that violates these terms.
3. Intellectual Property
All intellectual property rights on this website and its content—including design, text, graphics, logos, images, and software—are the exclusive property of AXE or its licensors. You may not reproduce, duplicate, copy, sell, or otherwise exploit any portion of the website for commercial purposes without express written consent.
4. Disclaimer of Warranty
All content and products available on this website are provided on an "as is" and "as available" basis, without any warranty of any kind, whether express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
5. Limitation of Liability
To the fullest extent permitted by law, AXE and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising out of your use of, or inability to use, the website. This includes, but is not limited to, damages caused by viruses, denial-of-service attacks, or other technologically harmful material.
6. External Links
This website may include links to third-party websites for informational purposes. Accessing these links is at your own risk, and we are not responsible for the content or privacy practices of such external sites.
7. User Responsibility
Account Security: You are responsible for maintaining the security of your account and any activities that occur under it.
Prohibited Conduct: You must not misuse the website by knowingly introducing malicious material such as viruses, trojans, or logic bombs.
Accuracy: If you provide information (such as for registration or orders), you are responsible for ensuring it is accurate and complete.
8. Governing Law
These Terms & Conditions are governed by the laws of Ahmedabad, Gujarat, India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Ahmedabad.
9. Modifications
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Your continued use of the website after such changes constitutes your acceptance of the new terms.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: customercare@axedenim.com
Address: 403, ISANPUR, NR BATA GODOWN, B/H BALAJI ESTATE, Ahmedabad, Gujarat
AXE – Return & Exchange Policy
At AXE, we are committed to ensuring customer satisfaction. Exchanges are permitted subject to the following terms and conditions:
1. Exchange Window
Products may be exchanged within 30 (thirty) days from the original date of purchase, as mentioned on the invoice/bill.
2. Mandatory Requirements
To be eligible for exchange:
- The original invoice/bill must be presented.
- The product must have original tags intact.
- The garment must be unused, unwashed, undamaged, and untampered.
- The product must be in its original saleable condition.
Failure to present the invoice or if tags are removed/damaged will render the product ineligible for exchange.
3. Exchange Policy
- AXE does not provide refunds under any circumstances.
- AXE does not issue credit notes or store credits.
- Eligible products may only be exchanged on the spot for another garment of equal or lesser value.
- In case of exchange for a higher value product, the price difference must be paid by the customer.
- No cash difference will be refunded if the exchanged product is of lower value.
4. Non-Exchangeable Items
For hygiene and safety reasons, the following categories are strictly non-exchangeable:
- Accessories (belts)
- Sunglasses
- Personal care items
5. Manufacturing Defects
Products with genuine manufacturing defects may be exchanged after inspection and approval by AXE. The decision of AXE shall be final and binding.
6. Policy Modification
AXE reserves the right to modify or update this policy at any time without prior notice.
SALE Terms & Conditions
Offer Validity
Sale offers are valid only for the duration officially announced by AXE and/or until stocks last.
Final Pricing
Prices displayed in the billing system at checkout shall be deemed final and binding.
Identification of Sale Products
Sale merchandise will be identified through in-store communication, revised MRP stickers, or promotional signage.
Billing Responsibility
Customers are advised to verify their bill carefully at the time of purchase. No discrepancies will be entertained after checkout.
Exchange During Sale Period
- Products purchased during a Sale can be exchanged within 30 days, subject to the Return & Exchange Policy.
- Exchanges will be processed strictly at the bill value (actual purchase price paid) and not at the original MRP.
- In case the Sale offer involved bundled promotions (e.g., Buy X Get Y), the exchange value will be recalculated accordingly.
Post-Sale Exchange Condition
- Once the Sale period has officially ended, the original Sale offer or promotional benefit will not apply to any exchange.
- Exchanges after the Sale period will be processed only at the bill value reflected on the invoice.
No Refund Policy
Sale merchandise is not eligible for refunds under any circumstances.
Company Discretion
The inclusion of products in Sale, continuation of offers, and interpretation of these terms shall remain at the sole discretion of AXE.
Final Validity Clause
The officially announced Sale dates by AXE shall be considered final and binding. No extensions shall be granted unless explicitly communicated by the company.
